mixed experience during our stay

The breakfast choices were diverse and delicious! ! The service was responsive and friendly, making our experience pleasant. We enjoyed the wonderful city view from our room, especially at sunset.

However, the dinner options could be more varied to enhance the overall dining experience.

More fun than I expected!

Spending three nights was an absolute delight! The breakfast was delicious, while lunch and dinner options were impressively varied. The staff's attentiveness truly stood out, making our stay enjoyable. Even with a few hiccups regarding the rooms, the overall experience exceeded any initial doubts. Ideal for family and group trips seeking a lively respite!

We had a fantastic time at the pool, where our grown kids loved the free kid's club activities. The staff, particularly Angel, were super friendly and made our stay even better with their attention. The balcony views from our room were amazing!

My kids wished for more evening entertainment options.

Had a great time during my stay. The staff was attentive and helped make my experience enjoyable. I loved the themed dinners, especially the Mexican night. The atmosphere felt welcoming and offered a chance to meet local guests. I appreciate the variety of food options available. Spending time at the outdoor pool was relaxing.

Wi-Fi was not reliable, and some amenities felt outdated. The elevators were out of service, which was inconvenient for us on the higher floors.

The beach club was lovely, with amazing views, and the pools were perfect for lounging. I really enjoyed the themed dinners. the Italian night was a highlight!

Felt welcome, no complaints at all.

Amazing, Amazing, Amazing.

The views from my double room were simply breathtaking, looking out over the shimmering ocean that seemed to stretch endlessly. The outdoor pool was the perfect spot to soak up the sun, with comfy sun loungers to lounge on while sipping my favorite cocktail. Plus, the beach access made it so easy to enjoy a quick dip in the waves whenever I wanted!

would recommend 🏖️❤️

Not so tropical vibes

We had a rough start trying to check in, took an hour to sort out our rooms. The beachfront was disappointing, super dirty water, and my kids couldn't swim. The food was really bland and not worth the all-inclusive tag. At least the bar had some decent cocktails to help numb the pain.

Would recommend for a weekend vacation

Comfortable room, friendly staff, and great breakfast options made our stay enjoyable. we particularly appreciated the outdoor swimming pool and the convenient free parking that allowed us easy access to explore the area.

Nothing, all was good.

The pools were delightful, perfect for a refreshing dip, and the views from our room were breathtaking—like gazing at a living postcard! The hotel’s layout made it easy for my mobility concerns with smooth walkways.

More accessible seating around the pool area.

This place suits me perfectly with amazing amenities like free wi-fi, a children's pool, and 24-hour reception. The helpful staff guided me to great spots on my first stay. I'll be back for a weekend!

Great Views, But Needs Improvements

We enjoyed the stunning panoramic view from our 8th-floor room. The two connecting rooms made family time easy, but service experienced some hiccups during check-in. The food was quite basic, with limited flavor. I'd suggest looking for local dining options for a better culinary experience.

It was just a commendable fit for a flying visit in Acapulco with fantastic value. The bar staff, especially Angel, were amazing and made our stay enjoyable. Make sure to try the Mexican night for a fun experience.